Privacy Policy
We know you care about how your personal information is handled, and we want you to feel confident using our site and shopping with us. That’s why we’ve put together this privacy policy – to be transparent about what information we collect and how we use it.
- Information We Collect
- Personal Information: When you visit our website or make a purchase, we may collect personal information such as your name, email address, shipping address, billing address, and payment details.
- Browsing Information: We may automatically collect certain information about your visit to our website, including your IP address, browser type, operating system, and browsing behaviour.
- Cookies: We use cookies to enhance your browsing experience and personalise content. You can choose to disable cookies through your browser settings, but please note that certain features of our website may not function properly as a result.
- Use of Your Information
- Order Processing: We use your personal information to process and fulfil your orders, communicate with you about your purchases, and provide customer support.
- Marketing Communications: With your consent, we may send you promotional emails about new products, special offers, and other updates. You can opt out of these communications at any time by following the unsubscribe instructions included in the emails.
- Improving Our Services: We may use your browsing information to analyse trends, track user engagement, and improve the design and functionality of our website.
- Sharing Your Information
- Third-Party Service Providers: We may share your personal information with third-party service providers who assist us in operating our website, processing payments, and fulfilling orders.
- Legal Compliance: We may disclose your information when required by law or in response to lawful requests from government authorities.
- Data Security
We take the security of your personal information seriously and employ reasonable measures to protect it from unauthorised access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
- Your Rights
- Access and Correction: You have the right to access and update your personal information stored in our systems. You can do so by logging into your account or contacting us directly.
- Data Portability: Upon request, we will provide you with a copy of your personal information in a structured, commonly used, and machine-readable format.
- Withdrawal of Consent: If you no longer wish to receive marketing communications from us, you can withdraw your consent by unsubscribing or contacting us.
- Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from individuals under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take appropriate steps to remove that information from our systems.
- Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time without prior notice. We encourage you to review this page periodically for any changes. Your continued use of our website after any modifications indicates your acceptance of the updated Privacy Policy.
- Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@mycomed.co.za.