Terms of Service

These Terms of Service/Use (“Terms”) govern your access to and use of the MycoMed website (the “Website”) operated by MycoMed (hereinafter referred to as “we”, “us”, or “our”). Please read these Terms carefully before using our Website.

1. Acceptance of Terms

By accessing or using our Website, you agree to be bound by these Terms. If you do not agree to these Terms, please refrain from using our Website.

2. Changes to Terms

We reserve the right to modify or update these Terms at any time without prior notice. Any changes will be effective immediately upon posting to the Website. Your continued use of the Website after any such changes constitutes your acceptance of the new Terms.

3. Use of Website
4. Eligibility: You must be at least 18 years old to use our Website. By using the Website, you represent and warrant that you are at least 18 years of age.
5. Account Registration: Some features of our Website may require you to register for an account. When creating an account, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
6. Prohibited Activities: You agree not to engage in any of the following prohibited activities:
7. Violating any applicable laws or regulation.
8. Impersonating any person or entity, or falsely stating or otherwise misrepresenting your affiliation with a person or entity;

   iii. Interfering with or disrupting the operation of the Website or servers or networks connected to the Website;

1. Attempting to gain unauthorised access to the Website or any related systems or networks.
2. Product Information
3. Accuracy: We strive to provide accurate and up-to-date information about our products on the Website. However, we do not warrant that product descriptions, pricing, availability, or any other content on the Website is accurate, complete, reliable, current, or error-free.
4. Product Availability: Product availability on the Website is subject to change without notice. We reserve the right to discontinue any product at any time.
5. Orders and Payments
6. Order Placement: By placing an order through our Website, you agree to provide accurate and complete information. You also authorise us to charge the payment method provided for the total amount of the order, including any applicable taxes and shipping fees.
7. Payment Methods: We accept various payment methods as indicated on the Website. You agree to abide by the terms and conditions of your selected payment method.
8. Order Acceptance: All orders placed through our Website are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspicion of fraudulent activity.
9. Shipping and Delivery
10. Shipping Policy: We will make reasonable efforts to fulfil orders promptly. However, we do not guarantee delivery dates and are not responsible for delays in shipping or delivery.
11. Risk of Loss: The risk of loss and title for products purchased through our Website pass to you upon delivery of the items to the carrier.
12. Returns and Refunds
13. Return Policy: Our return policy is outlined on the Website. Please review our return policy carefully before making a purchase.
14. Refunds: Refunds will be issued in accordance with our return policy. We reserve the right to refuse refunds or exchanges for items that do not meet our return criteria.
15. Intellectual Property
16. Ownership: All content on the Website, including but not limited to text, graphics, logos, images, audio clips, and software, is owned or licensed by us and is protected by copyright, trademark, patent, and other intellectual property laws.
17. Use Restrictions: You may not modify, reproduce, distribute, transmit, display, perform, or create derivative works from any content on the Website without our prior written consent.
18. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of or inability to use the Website or any products purchased through the Website.

10. Indemnification

You agree to indemnify, defend, and hold harmless MycoMed and its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or related to your use of the Website or violation of these Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of South Africa. Any disputes arising out of or relating to these Terms or your use of the Website shall be resolved exclusively by the courts of South Africa.

12. Contact Us

If you have any questions or concerns about these Terms or our Website, please contact us at info@mycomed.co.za.

13. Effective Date

These Terms are effective as of [1^st May 2024].